This is a short film I made for the launch of the IPA Excellence Diploma anthology book which collates all the top winning papers from the last ten years [including mine, from the very first year!]. A remarkable collection.
A brief interview I did at Conversion Day in Belgium about digital media and trust and agencies.
I spent a lovely day with some nice people from The Works, an agency in Sydney, discussing the concept of Customer Experience, as an emerging field, discipline, set of principles and integration layer.
Part One was inside a van.